Tracy Daniels is the Business Executive – Operations in Global Wholesale Bank Operations in Treasury Fulfillment, Service and Operations (TSFO). She leads the Strategic and Technical Services team responsible for TSF&O strategy, associate and client platforms, Complex /technical implementations, North American technical helpdesk and tracking Client Delight.
Prior to her current role Tracy lead Technology in Consumer Banking Technology and Operations developing production services strategy, customer experience strategy, risk and metrics across the Consumer production services vertical. Tracy has also led the Technology Infrastructure Midrange and Delivery teams supporting the Consumer Home Loans Technology Group. In these roles Tracy had responsibility for midrange engineering, portfolio management and strategy execution.
Tracy is deeply involved in BAC Diversity & Inclusion including co-chair of the Enterprise LEAD for Women employee network, is a member of the Black Professional Group Executive Leadership Council and is an Ally in the LGBT Pride network.
Born and raised in Toronto, Ontario Canada, Tracy has a BA from University of Western Ontario, BSc in Management from Winston Salem State University and an MBA from Wake Forest University. She enjoys participating in civic and philanthropic endeavors including the Junior League of Charlotte (Board, Management team, Foundation Board), the Foundation for the Carolinas Community Building Initiative and was a National 2013 WOC STEM Rising Star award recipient.
Despite being married to a huge Patriots fan, Tracy has two sons and a daughter faithful to the Carolina Panthers.
Diverse representation is a priority for us. We're proud to say that our Summit speakers are 80% queer women, 50% women of color, 25% Black & Latinx, and 15% transgender and gender nonconforming.