Susanne Fortunato

Director of Consumer Success
Viewpoint

Susanne is the Director of Customer Success for Viewpoint, delivering beautifully designed software to your town hall. In this role she brings her obsession with process optimization to manage customer service and product development. Susanne began her career with Epic EMR, where she redesigned the company’s usability testing practices and managed clinical and financial testing for the fastest enterprise implementation in the history of the company. She lives in Boston where she’s an enthusiastic member of the Boston Athenaeum.