Joanne Olsen serves as Executive Vice President of Oracle Global Cloud Services and Support organizations. In this role, Joanne drives Oracle’s cloud transformation strategy partnering with leaders across all business units to reimagine the customer ownership experience that delights customers and builds lifetime partnership. She is focusing the company’s efforts to develop and deliver cloud services and support that accelerates customer value realization. She leads a team of cloud customer experience experts covering customer success, implementation success, consulting, support, education as well as managed cloud services.
Joanne previously served as Senior Vice President and leader of Oracle’s applications sales, alliances, and consulting organizations in North America. In this role, she supported customers across all industries in the commercial market in the United States and Canada. Olsen also led Oracle’s cloud services business, including service engineering, product management, customer management, and sales.
Prior to joining Oracle, Joanne held a variety of executive management positions within IBM across sales, global financing, and hardware.
Joanne is a graduate of Stroudsburg State University with Bachelor of Arts degrees in mathematics and economics.