Ingrid Dahl

Director, Service Design Education
Capital One

Ingrid Hu Dahl is the Director of Service Design Education at Capital One, scaling cutting edge design tools to scale and impact human-centered services. Dahl was previously the Managing Director of KQED’s Learning initiative where she oversaw the development of products, platforms and content. And prior to KQED, she was the Senior Director of Education and Field Building at Bay Area Video Coalition where she designed programs to bridge underrepresented young professionals to the tech sector from an innovation and social impact lens. Dahl has partnered with multiple stakeholders to orchestrate opportunities and solutions: building the vision for The Mix — a creative media lab for teens — featured at the San Francisco Public Library, developed an all-girl game design program in partnership with Zynga.org, created a remix game and coding program for teens supported by the National Endowment for the Arts, and designed/led a tech mentorship program with support from the National Science Foundation. A musician of 15 years, Dahl has toured the nation and plays synth, bass and guitar. She is a founding member of the Willie Mae Rock Camp for Girls (Brooklyn, NY) where she taught girls empowerment through music, identity workshops and collaboration; and, has published articles on the youth media field, tech and education, leadership and case study results. Dahl lectures nationally and internationally, has taught courses at Rutgers University on imagery and culture, designed and facilitated leadership workshops, and created a public speaking Riot Grrrl course at the Barnard Center for Research on Women. Dahl participates in the diversity and tech movement and is a TEDx speaker.