Alice Hunsberger is the VP of Customer Experience at Grindr, where she specializes in creating a human-centered user experience through policy development, cross-functional collaboration, and sensitivity to a diverse and global user-base. She heads up the global CX team which includes customer support, customer experience and user insights, content moderation, and trust and safety. Alice is also the key stakeholder for policy development and trust and safety product initiatives at Grindr.
Alice has over a decade’s experience leading Customer Support, Customer Experience and Trust & Safety teams in the dating app industry. Prior to joining Grindr, she led the CX team at OkCupid, where she built the team from the ground up. Alice serves on the Advisory Board for Partner Hero and is part of the Oasis Consortium Think Tank. She is passionate about ethical tech policy, believing that dating apps, and indeed the whole internet, should be welcoming, equitable, and inclusive for everyone.

Summits Attended: 2022 Pride

Diverse representation is a priority for us. We're proud to say that our Summit speakers are 80% queer women, 50% women of color, 25% Black & Latinx, and 15% transgender and gender nonconforming.